Services

Professional repair and service for all your needs

We have been servicing Macerating Toilets and Grey Water Transfer Pumps all around Montreal. Our professional service technician can usually diagnose many common issues in minutes.

Repair and Replacement Services
Product Consultation and Sales
Repair Service Technician
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In-Shop Service

Drop off your unit at our shop and let one of our service technicians fix it for you. We are nicely stocked and happy to professionally serve you.

  • Cleaning charges may apply, warranty or not
  • Allow 24-48 hours for servicing
  • Rush and Priority servicing available

What You Will Need:

Bring your cleaned and bagged SANIFLO pump unit, along with a general idea of what was the problem. Ex: Won't Stop, Goes on & off, no action, no sound, etc.

What Will Happen:

Your unit will be professionally inspected. A service agent will then contact you with a quote of repair or replacement options. It will then be up to you, whether to repair or replace the unit.

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Ship Your Unit

Ship your unit to us for professional repair. Our service technicians have many parts on hand.

Shipping Instructions:

Make sure your unit is cleaned, bagged and packaged securely in a well padded rigid box. We are not responsible for damaged goods. In the event of a loss, you will be notified, and sent digital pictures for courier claim processing.

Please note: All units should be bubble packed in a rigid box ideal for long travel. For self contained systems such as the Sanicompact and the Sanistar, do not ship the Porcelain (toilet bowl). Please only ship the motor. We do not accept Porcelain (it usually arrives broken).

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On-Site Service

Need parts or a pump for repair or replacement? We're nicely stocked. Parts, Pumps and Repair kits can be shipped out overnight. Before you know it, your system will be back at work.

In-House Service Call

Want us to come to you? No problem. We fully service Montreal (QC, Canada) and surrounding areas. With the help of our Servicing Associates, we may be right around the corner from you. Our In-House Service Technicians have many parts on hand, and have the knowledge to fully service your unit quickly and professionally.

Ready to Get Started?

Our professional service technicians are standing by to help you with any issues.

📞 Call Us: 514-971-5916✉️ Email Us