Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide information to the owners of the site, and enable certain features.

Similar technologies include pixels, web beacons, and local storage. Throughout this policy, we use the term "cookies" to refer to all these technologies.

Our Commitment to Your Privacy

As a Quebec-based company, UpFlushers is committed to complying with Law 25 (formerly known as Bill 64), Quebec's modernized privacy legislation. This law requires us to:

• Obtain your explicit consent before collecting personal information through non-essential cookies
• Provide clear and plain language explanations of how we use cookies
• Allow you to withdraw your consent at any time
• Give you granular control over different types of cookies

We also comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and follow best practices outlined by the Office of the Privacy Commissioner of Canada.

How We Use Cookies

We use cookies for several purposes, categorized as follows:

Shopify Platform Cookies

Our online store is powered by Shopify. Shopify uses cookies to enable core e-commerce functionality. These cookies are essential for:

• Shopping cart functionality
• Checkout process and payment security
• Customer account authentication
• Fraud prevention and security

For more information about Shopify's cookie usage, please visit the Shopify Cookie Policy.

Your Choices and How to Manage Cookies

On Our Website

When you first visit our website, you will see a cookie banner that allows you to:

• Accept All – Enable all cookies including analytics, marketing, and preferences
• Reject All – Only allow essential cookies required for the website to function
• Customize – Choose which categories of cookies you want to enable

You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of any page, or by using the button below:

Through Your Browser

Most web browsers allow you to control cookies through their settings. You can typically:

• See what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies
• Delete all cookies when you close your browser

Here are links to cookie management instructions for popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Note: Blocking all cookies may affect the functionality of our website and your ability to make purchases.

Third-Party Services

We may use third-party services that set their own cookies. These services help us:

• Understand how visitors use our website (analytics)
• Process payments securely
• Prevent fraud
• Provide customer support

Each third-party service has its own privacy policy governing how they use your data:

• Shopify Privacy Policy
• Google Privacy Policy

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. We respect DNT signals and will treat them as a rejection of non-essential cookies.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will:

• Update the "Last Updated" date at the bottom of this page
• Show the cookie consent banner again if the changes affect how we use cookies
• Notify you through our website or by email where appropriate

Your Rights Under Quebec Law 25

Under Quebec's Law 25, you have the right to:

• Be informed about the collection and use of your personal information
• Access your personal information held by us
• Request correction of inaccurate information
• Withdraw your consent at any time
• Request deletion of your personal information (subject to legal requirements)
• Data portability – receive your data in a commonly used format
• Lodge a complaint with the Commission d'accès à l'information du Québec