# UpFlushers — Complete Reference > Canada's authorized Saniflo specialist since 2000. Macerating toilets, grey water pumps, lift stations, replacement parts, repair services. Based in Montreal, QC — shipping Canada-wide. ## Company Information - **Legal name:** UpFlushers - **Website:** https://upflushers.com - **Phone:** +1-514-971-5916 - **Email:** info@upflushers.com - **Address:** 123 Blvd Brunswick, Pointe-Claire, QC H9R 5N2, Canada - **Hours:** Monday–Friday, 8:00 AM – 5:00 PM Eastern - **Established:** 2000 (over 25 years in business) - **Specialization:** Authorized Saniflo dealer — sales, parts, installation support, and repair - **Shipping:** Canada-wide. Rates calculated at checkout (CAD). - **Currency:** Canadian Dollars (CAD) - **Languages:** English, French --- ## What Is a Macerating (Upflush) Toilet? A macerating toilet — also called an upflush toilet or up-flusher — uses a macerating pump to grind waste and pump it through small-diameter pipes (typically 3/4" to 1") to an existing sewer line or septic system. Unlike conventional toilets that rely on gravity and large 3"–4" drain pipes below the floor, macerating systems sit above the finished floor and pump waste upward or horizontally. ### Key Benefits - **No floor-breaking:** Install a full bathroom in a basement, attic, or any room without jackhammering concrete or cutting into floors. - **Cost-effective:** Fraction of the cost of traditional below-floor plumbing renovation. - **Fast installation:** Most installations take hours, not days. - **Versatile placement:** Basements, garages, attics, workshops, cottages, offices — anywhere with access to a sewer line and power. ### How It Works 1. Waste enters the macerating unit behind or beside the toilet. 2. High-speed rotating blades macerate (grind) solid waste into a fine slurry. 3. A pump activates and pushes the slurry through small-diameter discharge pipe. 4. Slurry travels up to 15 feet vertically and/or 150 feet horizontally to the main sewer line. 5. Additional fixtures (sink, shower, bathtub) can connect to the same macerating unit depending on the model. ### Macerating vs Grinding - **Macerating systems** use blades to liquefy waste. Designed for residential use with standard toilet paper. - **Grinding systems** use heavy-duty mechanisms designed for commercial applications and high-traffic environments. They handle tougher materials and offer greater durability under frequent use. --- ## Product Catalog ### Macerating Toilet Systems (Upflush Pumps) Complete macerating pump systems for residential and commercial use. These connect behind a standard toilet and can also accept waste from a sink, shower, or bathtub. **Browse:** [https://upflushers.com/collections/macerating-toilets](https://upflushers.com/collections/macerating-toilets) ### Grey Water Drain Pumps Transfer pumps designed for grey water from sinks, showers, washing machines, dishwashers, and other fixtures (not toilets). Used when gravity drainage is not available. **Browse:** [https://upflushers.com/collections/drain-pumps](https://upflushers.com/collections/drain-pumps) ### Lift Stations Sewage lift stations for residential and commercial below-grade installations. Handle both black water (toilets) and grey water. **Browse:** [https://upflushers.com/collections/lift-stations](https://upflushers.com/collections/lift-stations) ### Accessories & Alarms Extension pipes, high-water alarms, descaling agents, wax rings, installation kits, and maintenance supplies. **Browse:** [https://upflushers.com/collections/accessories](https://upflushers.com/collections/accessories) ### All Products [https://upflushers.com/collections/all](https://upflushers.com/collections/all) --- ## Supported Models — Full List ### Residential - **Sani3** — Standard residential macerating pump system (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sani3](https://upflushers.com/parts/model/sani3) - **SaniACCESS 2** — Compact above-floor macerating system (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/saniaccess-2](https://upflushers.com/parts/model/saniaccess-2) - **SaniACCESS 3** — Enhanced macerating system with 3 inlets (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/saniaccess-3](https://upflushers.com/parts/model/saniaccess-3) - **SaniPACK** — Flat macerating pump for wall-hung installations (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanipack](https://upflushers.com/parts/model/sanipack) - **SaniPLUS (2003-2009)** — Macerating pump with multiple inlets (2003-2009) (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/saniplus-2003-2009](https://upflushers.com/parts/model/saniplus-2003-2009) - **SaniPLUS 2 (2010-Current)** — Updated macerating pump with multiple inlets (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/saniplus-2-2010-current](https://upflushers.com/parts/model/saniplus-2-2010-current) - **SaniPRO** — Professional grade macerating system Parts: [https://upflushers.com/parts/model/sanipro](https://upflushers.com/parts/model/sanipro) ### Heavy Duty - **SaniBEST (2007-2012) 3/4HP** — Heavy-duty grinder pump (2007-2012 model) Parts: [https://upflushers.com/parts/model/sanibest-2007-2012-3-4hp](https://upflushers.com/parts/model/sanibest-2007-2012-3-4hp) - **SaniBEST PRO (2012+Current) 1HP** — Professional grade grinder pump with 1HP motor (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanibest-pro-2012-current-1hp](https://upflushers.com/parts/model/sanibest-pro-2012-current-1hp) ### Commercial - **SaniCOM 1** — Commercial grade pump for heavy use (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicom-1](https://upflushers.com/parts/model/sanicom-1) - **SaniCUBIC 1 IP67** — Duplex grinding system with IP67 rating (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicubic-1-ip67](https://upflushers.com/parts/model/sanicubic-1-ip67) - **SaniCUBIC 1 IP68 (2018-Current)** — Duplex grinding system with IP68 rating (2018+) (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicubic-1-ip68-2018-current](https://upflushers.com/parts/model/sanicubic-1-ip68-2018-current) - **SaniCUBIC 1 VX** — SaniCUBIC 1 VX variant (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicubic-1-vx](https://upflushers.com/parts/model/sanicubic-1-vx) - **SaniCUBIC 2 'Classic' 230V** — Classic duplex grinding system (230V) (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicubic-2-classic-230v](https://upflushers.com/parts/model/sanicubic-2-classic-230v) - **SaniCUBIC 2 IP68** — Duplex grinding system with IP68 rating (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicubic-2-ip68](https://upflushers.com/parts/model/sanicubic-2-ip68) - **SaniCUBIC 2 VX** — SaniCUBIC 2 VX variant (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicubic-2-vx](https://upflushers.com/parts/model/sanicubic-2-vx) ### All-in-One - **SaniCOMPACT C4** — All-in-one toilet with integrated macerator (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicompact-c4](https://upflushers.com/parts/model/sanicompact-c4) - **SaniCOMPACT C4 - Round Motor** — SaniCOMPACT C4 with round motor design (2020+) (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicompact-c4-round-motor](https://upflushers.com/parts/model/sanicompact-c4-round-motor) - **SaniCOMPACT C48** — Elongated all-in-one toilet with integrated macerator (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanicompact-c48](https://upflushers.com/parts/model/sanicompact-c48) - **SaniSTAR** — Wall-hung toilet with integrated macerator Parts: [https://upflushers.com/parts/model/sanistar](https://upflushers.com/parts/model/sanistar) ### Kitchen - **SaniGRIND (pre 2010)** — Grinder pump for kitchen waste (pre-2010) Parts: [https://upflushers.com/parts/model/sanigrind-pre-2010](https://upflushers.com/parts/model/sanigrind-pre-2010) - **SaniGRIND 2** — Second generation kitchen grinder pump Parts: [https://upflushers.com/parts/model/sanigrind-2](https://upflushers.com/parts/model/sanigrind-2) - **SaniGRIND PRO (1HP)** — Professional kitchen grinder with 1HP motor (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanigrind-pro-1hp](https://upflushers.com/parts/model/sanigrind-pro-1hp) ### Gray Water - **SaniSHOWER** — Gray water pump for showers and sinks (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanishower](https://upflushers.com/parts/model/sanishower) - **SaniSWIFT** — Compact gray water pump (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/saniswift](https://upflushers.com/parts/model/saniswift) - **SaniVITE** — Gray water pump for multiple fixtures (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanivite](https://upflushers.com/parts/model/sanivite) - **SaniVITE 2** — Updated gray water pump with improved performance (interactive parts diagram available) Parts: [https://upflushers.com/parts/model/sanivite-2](https://upflushers.com/parts/model/sanivite-2) ### Accessories - **Toilet & Tank Parts** — Replacement parts for toilet bowls and tanks Parts: [https://upflushers.com/parts/model/toilet-tank-parts](https://upflushers.com/parts/model/toilet-tank-parts) --- ## Replacement Parts Genuine Saniflo replacement parts for every model listed above. Our parts finder lets you browse by brand, product family, or specific model — with interactive exploded diagrams that show each part's position. ### Parts by Family - **[Saniplus Parts](https://upflushers.com/parts/family/saniplus)** — includes interactive parts diagram - **[Sanibest Parts](https://upflushers.com/parts/family/sanibest)** - **[Sanibest Pro Parts](https://upflushers.com/parts/family/sanibest-pro)** — includes interactive parts diagram - **[Saniaccess Parts](https://upflushers.com/parts/family/saniaccess)** — includes interactive parts diagram - **[Sanitop Parts](https://upflushers.com/parts/family/sanitop)** — includes interactive parts diagram - **[Sanicompact Parts](https://upflushers.com/parts/family/sanicompact)** — includes interactive parts diagram - **[Sanipack Parts](https://upflushers.com/parts/family/sanipack)** — includes interactive parts diagram - **[Sanigrind Parts](https://upflushers.com/parts/family/sanigrind)** — includes interactive parts diagram - **[Sanistar Parts](https://upflushers.com/parts/family/sanistar)** - **[Sanivite Parts](https://upflushers.com/parts/family/sanivite)** — includes interactive parts diagram - **[Sanishower Parts](https://upflushers.com/parts/family/sanishower)** — includes interactive parts diagram - **[Saniswift Parts](https://upflushers.com/parts/family/saniswift)** — includes interactive parts diagram - **[Sanipro Parts](https://upflushers.com/parts/family/sanipro)** - **[Sanicom Parts](https://upflushers.com/parts/family/sanicom)** — includes interactive parts diagram - **[Sanicubic Parts](https://upflushers.com/parts/family/sanicubic)** — includes interactive parts diagram - **[Toilet & Tank Parts](https://upflushers.com/parts/family/toilet-tank)** ### Parts by Brand - **[Saniflo](https://upflushers.com/parts/brand/saniflo)** — Genuine Saniflo replacement parts for all macerating pump and grinder models. ### Parts Finder Tool Use our interactive parts finder to identify the exact part you need: [https://upflushers.com/parts](https://upflushers.com/parts) --- ## Repair & Service UpFlushers provides professional repair services for all brands and models of macerating toilet systems and grey water pumps. ### In-Shop Repair Bring your unit to our Pointe-Claire, Montreal workshop. We diagnose, repair, and test your unit on-site with genuine replacement parts. Typical turnaround: 1–3 business days. ### Ship-In / Mail-In Repair Ship your macerating pump or grinder to us from anywhere in Canada. We diagnose, repair, and ship it back. Contact us for shipping instructions. ### On-Site Service We provide on-site service calls in the Greater Montreal area for installations, diagnostics, and repairs that require in-place work. ### Technical Support Free phone and email technical support for: - Installation guidance and planning - Troubleshooting macerating pump issues - Identifying the right replacement part - Choosing the correct model for your project **Service page:** [https://upflushers.com/pages/services](https://upflushers.com/pages/services) --- ## Frequently Asked Questions ### What is an Up-Flusher Macerating Toilet System? An Up-Flusher is a macerating toilet system that flushes up against gravity using above-floor plumbing technology. It uses rotating cutting blades to macerate waste and pump it into the sewer line without breaking floors. ### Macerating or Grinding system — What's the difference? Macerating systems use blades to liquefy waste for residential use, while grinding systems use heavy-duty mechanisms designed for commercial and high-traffic applications. ### What is a Grey Waste Water Transfer Pump? A grey water transfer pump handles water from sinks, showers, washing machines, and other fixtures (not toilets). It pumps grey water to the main drain when gravity drainage isn't available. ### What warranty do macerating toilets come with? Saniflo macerating toilet systems come with a full manufacturer's warranty. UpFlushers is an authorized dealer providing complete warranty coverage. ### How durable is an Up-Flusher Toilet System? Up-Flusher macerating toilet systems are highly durable and designed for long-term residential and commercial use. With proper maintenance, these systems last many years. ### Can I install a macerating toilet myself? Yes, macerating toilets are designed for relatively easy DIY installation on finished floors without breaking concrete. However, professional installation is recommended for optimal results. UpFlushers provides free installation guidance by phone. ### How far can a macerating toilet pump waste? Most residential macerating systems can pump waste up to 15 feet vertically and/or 150 feet horizontally. Commercial models like the SaniCUBIC series can handle greater distances. The exact capability depends on the model. ### What maintenance does a macerating toilet need? Regular descaling every 2–3 months with a product like Saniflo Descaler keeps the system running efficiently. Avoid flushing anything other than toilet paper — no wipes, feminine products, or harsh chemicals. ### Can multiple fixtures connect to one macerating unit? Yes, depending on the model. For example, the SaniPLUS and SaniACCESS 3 can accept waste from a toilet, sink, and shower/bathtub through separate inlets. ### Do macerating toilets work during a power outage? No. Macerating toilets require electricity to operate the pump. During a power outage, the toilet cannot be flushed. Consider a battery backup for critical installations. ### Are macerating toilets noisy? Modern Saniflo macerating systems are designed to be quiet. The pump runs for approximately 10–15 seconds per flush cycle. The noise level is comparable to a dishwasher. ### What is the difference between a macerating toilet and a composting toilet? A macerating toilet connects to your existing sewer or septic system and uses water — it's a standard flush toilet with a pump. A composting toilet processes waste into compost on-site without water or sewer connection. They serve different use cases. --- ## Geography & Shipping - **Retail location:** Pointe-Claire, Montreal, Quebec, Canada - **Service area (on-site):** Greater Montreal area - **Ship-in repair:** Canada-wide - **E-commerce shipping:** Canada-wide; rates calculated at checkout (CAD) - **Not currently shipping to:** United States or international destinations --- ## Contact - **Phone:** 514-971-5916 (Mon–Fri, 8 AM – 5 PM EST) - **Email:** info@upflushers.com - **Contact page:** [https://upflushers.com/pages/contact](https://upflushers.com/pages/contact) - **Address:** 123 Blvd Brunswick, Pointe-Claire, QC H9R 5N2, Canada --- ## Key Pages - [Home](https://upflushers.com/) - [About Us](https://upflushers.com/about-us) - [Services](https://upflushers.com/pages/services) - [FAQ](https://upflushers.com/pages/faq) - [Contact](https://upflushers.com/pages/contact) - [Downloads & Documentation](https://upflushers.com/pages/downloads) - [Parts Finder](https://upflushers.com/parts) - [Blog](https://upflushers.com/blog) - [All Products](https://upflushers.com/collections/all) - [Shipping Policy](https://upflushers.com/pages/shipping-policy) - [Return Policy](https://upflushers.com/pages/return-policy)